Is it possible to request a custom size print?
Yes. It is possible to order special commissions in larger sizes for the prints found on the site. Please fill out our special order request form to request a custom size.
How long does it normally take my order to arrive?
We ship out new orders daily. Your order should arrive within 7-10 business days. Full shipping details can be found here.
How do I know my transaction is secure?
We handle all of our transactions with Paypal, one of the most trusted, reputable brands on the Web.
Does my print include a frame?
No. A prints995 purchase does not include a frame. Each dimension quoted on the site is the gross size of the print (including the margins). We recommend that you wait to receive your print before ordering your frame.
Is sales tax applied to my purchase?
Sales tax is only applied if you live in New York.
I still haven’t received my purchase. Is there someone I can contact for help?
Yes, you can reach us via email or on the phone at (212) 965-9995.
What is gallery nine5?
gallery nine5 is the physical gallery in New York that powers prints995. It’s a contemporary art gallery based in the flourishing art scene of Downtown Manhattan, just steps from the Bowery and the New Museum. Find out more at the gallery nine5 website.
What is the cost of shipping?
Full shipping details can be found here.
What type of credit cards do you accept?
We accept Visa, Mastercard, and American Express.
Will you be adding new artists and prints to the site?
We are adding new prints and artists all the time. You can subscribe to our mailing list to receive updates when new features and prints are added to the site.
You recently ran out of a print I wanted to buy. Will you be getting more in stock?
One of the special things about prints995 is that all of our prints come in several formats and each are limited editions. Therefore, when a print sells out, there will be no more available in that specific format. Nonetheless, you may request a custom size of the print. Join our mailing list to receive updates on upcoming editions.